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We will respond to you within a week. In case you do not get a response from the DPS admin team, please contact us again as something might have gone wonky with the technology.Thank you for connecting with us.


FYI --IT IS IMPORTANT YOU KNOW there is no guarantee of privacy of your contact information or this message due to: 


(a) inherent privacy flaws when using any technology, such as email/text (e.g., security breaches);

(b) your contact information may need to be released to relevant individuals/professionals if you disclose to a DPS staff member that there is a risk of potential harm to self or others (including animals), as we may need to alert others/arrange for outside help to attend to those who may be in distress or who we believe could be at risk for harm;

(c) you are not a client/customer of DPS yet, since we have not had the opportunity to put a formal agreement in place with you where we confirm everyone's understanding of what is being consented to, including your privacy limits;


(d) any correspondence to/from DPS staff may be kept (e.g., filed electronically via WIX) and if stored, likely for at least 11 years;

(e) you have not not been briefed on the Alberta laws regarding how long client files are kept when sexual violence, work injury, or disability has been recorded in the file - so at this point,  we advise you NOT to share any information related to the above (e.g., abuse /assault) until you have been informed of your privacy rights via DPS consent form/service contract.

We recognize these privacy warnings may not be relevant to why you are contacting DPS :)

WANT TO LEARN MORE about the limits to privacy?  Great idea - please see the information under "counselling tab". We believe it is vital you know your rights before you disclosure personal information to anyone in the helping field.

Truly, we welcome your contact - thank you for reaching out.

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